App / Live
These legal terms set out the rules that apply when you use ck644 — covering your account, transactions, and access to our lobby. Whether you deposit through Nagad, Rocket, or Upay, or switch between live tables and self-paced slots, these terms define what we both agree to.
Access to ck644 and use of any feature — live casino tables, slot lobbies, sportsbook markets, or wallet transactions — is subject to your local law and the eligibility rules set out here. We do not determine legality on your behalf. It is your responsibility to confirm that accessing ck644 is permitted under the law of the region where you are located before creating or using an account. Where local law restricts or prohibits online gaming activity, ck644 does not extend service to those regions. These terms apply to every registered account regardless of which payment method is used. Transactions processed through Nagad, Rocket, and Upay are subject to both these terms and the individual terms of each payment provider. If a conflict arises between these terms and a payment provider's own terms, these ck644 terms govern the account relationship while the payment provider's terms govern the processing of funds on their platform. We update these terms when our policy changes, and the version shown at this URL is the current one. Continuing to use your account after an update means you have accepted the revised terms. If you do not agree with a change, close your account before the change takes effect by contacting our support channel.
Nagad transactions are processed under Nagad's own service terms. Your ck644 account wallet records each transaction; review your account history for a full deposit and withdrawal log.
Rocket payments processed through your account are subject to Dutch-Bangla Bank's Rocket terms alongside ck644 policy. Check your account wallet for transaction confirmation.
Upay transfers are governed by UCB's Upay service agreement. ck644 records the transaction on your account side; verify the matching entry in your Upay app for reconciliation.
These legal terms cover four distinct areas of your relationship with ck644. Understanding what falls inside and outside this policy helps you know where to direct questions and how each part of your account experience is governed.
Registration, login, identity verification, and account closure all fall under this policy. Access to your account is governed by ck644 terms; local law determines whether that access is permitted in your region.
Deposits and withdrawals through Nagad, Rocket, and Upay are covered here for the account side of each transaction. The payment provider's own terms govern the funds movement on their platform.
Game content from studios in our lobby, promotional material on the platform, and account-facing communications are governed by this policy. Content is provided for account holders in eligible regions only.
Services, platforms, or websites you reach from outside ck644 are not covered here. We do not control third-party terms and accept no responsibility for external services linked or referenced independently of our lobby.
You have concrete options when it comes to reviewing and managing the information tied to your ck644 account. Your transaction history, account details, and communication preferences are all accessible from within your signed-in account area — no separate request needed for routine review. If you find a detail that is incorrect, the account settings page shows the fields you can update directly. For details that require our involvement to correct — such as identity records submitted at registration — contact our support team with the specific correction you need and the account reference it relates to. We will confirm receipt and let you know the steps involved. If you want to understand what data we hold on your account, raise a written request through the support contact route listed on this page. We handle such requests in the order received. Closing your account is also covered under this policy; the process is outlined in the account settings area, and support can walk you through it if the self-serve option does not cover your situation.
Open the account history section after logging in to see a full log of deposits, withdrawals, and session activity. No request to us is needed for routine record checks.
Editable fields such as contact details and communication preferences are updated directly in account settings. For registration-level identity corrections, contact support with your account reference.
If something in these terms is unclear or you believe a policy decision affecting your account was applied incorrectly, write to us through the support contact route below. Include your account reference and the specific section in question.
The account closure process is available in account settings. If you cannot complete it there, our support team can initiate closure on your request — confirm via the published contact route.
For any question about these legal terms, your account rights, or a transaction dispute, these are the contact routes we publish. Use the channel that fits your question best.
Start a chat session from the help icon in your signed-in account. Describe your policy question and include your account reference so the team can locate your record without delay.
Send written queries — including data requests, identity correction requests, and formal policy questions — to our support email address shown in the account help section after login.
The help centre accessible from the account footer covers account settings, transaction steps, and common policy questions. Check there first for answers that do not require a personal account review.
We hold account data to operate your account, process transactions through Nagad, Rocket, and Upay, and communicate with you about activity on your account. We do not sell or transfer your account data to third parties for their own marketing purposes. Data is retained for as long as your account is active and for the period required by applicable record-keeping obligations after closure.
We use cookies to keep your session active, remember your lobby preferences, and measure which parts of the site are used most. You can review and adjust cookie settings from the footer of any page while logged in.
Your account is protected by the login credentials you set at registration. We do not ask for your password through chat or email. If you suspect unauthorised access, change your credentials immediately and contact support via live chat.
Account records and transaction data are kept for the period your account is active plus any legally required retention window after closure. To ask what specific data we hold, submit a written request through the email support route.
When these terms change, the updated version is published at this URL. For significant changes, we send a notification to the contact address on your account. Continued use of your account constitutes acceptance of the revised terms.
If your question is not covered here, the support routes listed in the contact section above are the right place to send it.
Access to ck644 depends on your local law and the region you are in. We do not make legal determinations on your behalf. Check the rules that apply in your specific location before registering or using an account.
We hold registration details, account activity, and transaction records tied to your account. To get a summary of the specific data we hold, submit a written request through the email support route shown in your account help section after login.
For fields like contact details, update them directly in account settings after logging in. For identity records submitted at registration, contact our support team with your account reference and the specific correction needed — we will confirm the steps from there.
The account side of each transaction — the record in your ck644 wallet — is covered by these terms. The movement of funds on the Nagad or Rocket platform is governed by each provider's own service agreement alongside our terms.
Account closure is available in the account settings area after login. If the self-serve option does not cover your situation, contact our support team through live chat or email. Include your account reference and a brief reason so the team can process your request promptly.
After closure, we retain records for the period required by applicable legal and record-keeping obligations. Once that retention window passes, data is removed from active systems. Submit a written request to our email support route if you want specifics about what we hold and for how long.